Well done to all the Y12 BTEC Business and Hospitality students, who had a very busy and productive week at Maekok River Village Resort in Northern Thailand. They learnt all about the business and finance of running a luxury resort and education centre, they interview different department heads and how they ensure excellent customer service. They then took part in several practical activities including visiting a local market and cooking lunch for the 100 students staying in the education centre, role pays of dealing with angry customers and giving information about the activities available and learning how to make up a room for guests checking in. As well as this they, took some of the local culture hiking to a local hill tribe and temple  and participated in different team building activities.

 

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